FAQs
What is a team member? 
Team members are able to access timesheets and collaborate on all projects but are not allowed to build schedules, resource plans or cost plans.
How does the 30 day free trial work?
Sign up for an EPM Live risk free trial and get a full user license at no charge for 30 days. At the end of your 30 day free trial period your trial account will be locked and you will have the option to simply do nothing at all or you can join the fun and purchase your licenses at that time.
Do I have to use a credit card to sign up?
No, our trials are 100% risk free and do not require a credit card to sign up.
What are my payment options?
EPM Live licenses can be purchased online easily by using your credit card. You may also use a purchase order if you will be requiring 25 licenses or more.
What happens when my subscription expires?
For your convenience and to prevent any disruption to your service, your subscription will automatically renew unless we are otherwise notified to cancel your subscription.
What if I want to upgrade my subscription?
You may upgrade your subscription at any time. EPM Live is built to help organizations progress in maturity so as your organizations mature, you can upgrade your subscription to include additional functionality.
Can I combine editions?
All licenses will need to be purchased at the appropriate edition level for your organization. You will need to decide which edition is the best fit for you as editions cannot be combined.
Is support included with my subscription?
Absolutely. EPM Live cannot be successful without the success of our customers. We are in this together and are here to guide you through your EPM Live experience. Please
click here to see the many support options we offer.