EPM Live SharePoint-based PPM and Enterprise Work Management Just Got Better!

As a forward thinking company, EPM Live continues to enhance our SharePoint-based PPM and Enterprise Work Management solutions with cutting-edge features.

If you’re not familiar with EPM Live, take the time to get acquainted with us, we’ve been waiting for you! You’ll find we’re the yin to your yang, we put the pep in your step, and we take employees and make them project management superstars in their workplace.

EPM Live is the leading enterprise work management and PPM platform based on Microsoft™ SharePoint. It extends cost-saving disciplines such as delivering products successfully, optimizing resource utilization, and selecting the right work to all areas of the business.

With a little hard work and dedication to creating the best tool on the market, we’re excited to share this updated solution overview and demo video. Learn about our exciting company changes and take a tour of our hottest new features!

 

2013 has been an exciting year so far, I can’t wait to share more updates from future releases! Follow us on Facebook, Twitter and LinkedIn for all our latest company updates.

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EPM Live Increase Sales Productivity with New Salesforce.com Integraton App!

EPM Live is excited to announce our new integration with Salesforce.com. Now users can combine EPM Live’s powerful online Enterprise Project and Work Management software with the world class CRM capabilities of Salesforce.com!

Check out this short video to see how the integration works!

 

EPM Live’s Salesforce App allows sales personnel to view all of their critical information from within Salesforce.com.  It provides sales teams the ability to communicate with service teams via the cloud to bring global portfolio and project visibility, task management, and issue management to fruition.  Service teams will be able to provide sales, marketing, customer success and executives with the information they need to close new business, increase customer satisfaction and fuel expansion within their pipeline.  In this process, all users will remain in their system of preference, working the way that makes them the most productive. With critical project data shared between the software systems, organizations can remove the gap often found between sales and service delivery organizations, and more systematically assure customer success.

EPM Live‘s Salesforce App Highlights:

  • Project and Portfolio Management:  Increase communication and productivity by bringing critical project data directly into Salesforce. This allows users to see exactly what’s being worked on, with immediate insight into progress or potential issues.
  • User Defined Workflows:  Easily configure workflows to convert won opportunities from Salesforce into active Projects in EPM Live. 
  • Global Visibility: Your sales team gets access to real-time information on customer projects, including key milestones achieved, project cost, billing and status information directly in Salesforce.
Check us out in the Salesforce AppExchange!

EPM Live 4.4: Check Out What's New in EPM Live's App Marketplace!

Drive more value out of your EPM Live PPM sites by leveraging our innovative App Marketplace. The Apps Marketplace continues to expand, providing users on-going PPM value. If you haven’t checked it out lately, take the opportunity to browse through the store now and continue to build on your sites allowing you to work more effectively.

EPM Live’s App Marketplace is the first full solution PPM work management app market leveraging build-to-order technology that extends Project Portfolio Management to all areas of the enterprise regardless of work focus.  With EPM Live’s App Marketplace, an organization can add on additional line of business (LOB) applications with a simple click of a button without the need for another platform investment.  EPM Live apps come in many forms:

  • Single Apps-  Add a specific feature to your PPM and work management environment such as timesheets
  • Bundled Apps- Add multiple features/apps such as service requests that include a service request planner and service request task list
  • Site Apps- Add full solution apps (LOB apps) that include all the tools, disciplines and methodology you need to manage a specific type of work for a specific area of business including Sales, Operations, Application Teams, Product Development Teams, Service Teams and PMOs
  • Add On Apps- Add 3rd party apps from trusted EPM Live partners to add even more functionality to your EPM Live environment such as Newsgator, Yammer, HelpDesk OSP, SharePlus, Microsoft Project Professional, etc.

Check out our latest Apps released in EPM Live 4.4:

    • Ideation App – EPM Live’s Ideation app allows you to capture ideas and turn them into real business value.  Anyone in your organization can submit an idea.  You can then vote on the ideas you like.  Use the EPM Live comments feature to socially collaborate on ideas.  Once an idea receives enough votes, it is converted into a concept.  Concepts are then reviewed and prioritized.  Once a concept has been approved, it becomes a proposed project.  Use the Ideation app and never miss out on implementing great ideas again.

 

 

    • Optimizer – Make better business decisions leveraging the EPM Live Project Optimizer App! The Project Optimizer app allows business decision makers to easily analyze project data to make informed No or Go decisions. Easily weigh resource and cost data to select the best project plan to ensure the right work is being executed providing the best value and highest ROI for your organization.

 

    • Project Drill-in Dashboard Reports – Keep your thumb on the pulse of your project with EPM Live’s Project Drill-in Dashboard App. Easily drill down to detailed project status reports to streamline reporting for real-time insight. View project charts and graphs for visual presentation of project performance.

 

    • EPM Live Salesforce App – EPM Live’s Salesforce App allows sales personnel to view all of their critical information from within Salesforce.com.  It provides sales teams the ability to communicate with service teams via the cloud to bring global portfolio and project visibility, task management, and issue management to fruition.  Service teams will be able to provide sales, marketing, customer success and executives with the information they need to close new business, increase customer satisfaction and fuel expansion within their pipeline.  In this process, all users will remain in their system of preference, working the way that makes them the most productive. With critical project data shared between the software systems, organizations can remove the gap often found between sales and service delivery organizations, and more systematically assure customer success.

 

 

 

 

 

 

 

 

 

 

EPM Live 4.4: Innovative PPM and Work Management Software for Everyone!

We’ve been busy and are very happy to announce the release of EPM Live 4.4. EPM Live 4.4 allows users to expand enterprise project and work management through new integration paths and enhanced cutting-edge features.

EPM Live 4.4 unveils the innovative Quick Connect, a platform built for cloud integrations. Quick Connect dramatically reduces the efforts required to integrate with either on-premise applications or third-party solutions as well as external cloud services. The Quick Connect platform also offers users the ability to easily integrate business systems with EPM Live. Leverage the out-of-box integration with any system that uses SQL server as its database engine.

In this release, EPM Live introduces the ability to combine EPM Live’s powerful online Enterprise Project and Work Management software with the world class CRM capabilities of Salesforce.com. EPM Live’s Salesforce App allows sales personnel to view all of their critical information from within Salesforce.com.  It provides sales teams the ability to communicate with service teams via the cloud to bring global portfolio and project visibility, task management, and issue management to fruition.  With critical project data shared between the software systems, organizations can remove the gap often found between sales and service delivery organizations, and more systematically assure customer success.

Key EPM Live 4.4 features include:

  • Ideation App – capture ideas and turn them into real business value. The Ideation app allows employees to funnel ideas through a workflow from idea to conception to project, program or product. 
  • Optimizer – a new tool that allows you to objectively select any work items based on budget, resource load and constraints. Also leverage the force in/out feature to ensure execution on the right projects for the highest ROI.
  • Project Drill-down Dashboard Reports – easily drill down to detailed project status reports to streamline reporting for real-time insight. View project charts and graphs for visual presentation of project performance.
  • New Chart controls – Leverage the new dynamic html charting controls for better visibility and insight. 
  • Timesheets 2.0 – provides improved interface, custom views, the ability to make comments on Timesheet items, a stopwatch feature and the ability to enter multiple Timesheet lines against a work item.

Read the full release notes here!

SharePoint as a Business Application, Not Just a Collaboration Tool – EPM Live White Paper

SharePoint is the most common collaboration tool on the market today, but most organizations are not leveraging the full capabilities of the SharePoint platform. In our most recent white paper, “SharePoint as a Business Application, Not Just a Collaboration Tool,” we offer strategies on how to leverage your existing SharePoint investment and extend its capabilities to derive more business value.

Download White Paper

It was common in the early adoption years to see SharePoint implementations that were intended for content management purposes only.  Now, IT organizations are thinking outside of the box.  If you must do more with less, what better way to protect your current investment and minimize costs then to leverage the same platform to bring Project Management, Product Development, Work Management and Service Management to your IT organization? 

Why SharePoint?

    • Anyone can have it – The basic version is free; however, if you can’t get enough,  features are enhanced as you move from version to version i.e. Foundation, Standard & Enterprise
    • SharePoint is amazingly convenient – From all user perspectives (contributors to administrators), ease of use leads to user buy-in and fast adoption
    • SharePoint is used as a common location for information storage and access
    • Beyond a central storage system, SharePoint is used as a basic collaboration tool to collaborate on documentation, links and other shared information
    • SharePoint helps maintain a single version of truth and supports version control
    • SharePoint offers an improvement over file shares and local storage
    • Most of the companies who have made good use of their SharePoint deployment have created team sites to extend document storage and collaboration to task collaboration, list collaboration and further communication

 

Extend SharePoint to a comprehensive business application: 

SharePoint for Business Processes

    • Map current business processes to SharePoint by customizing SharePoint workflow, leveraging forms and/or leveraging 3rd party applications with workflow capabilities
    • Standardize SharePoint processes by leveraging best practice templates, standardizing SharePoint tools and utilizing pre-built solutions specific to your business needs.  There are many SharePoint  add-ons in the market today that can help you add value and reduce the time to market for needed solutions
    • Maximize the use of SharePoint by offering business tools for all work (Projects, Products, Services, etc.) across your organization for even more efficient work management and to further return on your SharePoint investment

SharePoint for the Enterprise

    • This is the most optimized stage of any SharePoint deployment where you not only use SharePoint to the best of its capabilities but also bring in critical information from other applications via integration to form a centralized hub for all business critical data, or
    • Retire legacy systems to reduce costs and enforce standards.  Build a path to one business platform for all users, all work and every business need while bringing all data into one centralized location
    • Leverage SharePoint to implement business applications needed by the Enterprise such as project management, time management, service management and application development

Extending SharePoint capabilities will come from efforts that are proactive and aimed towards a deeper and broader usage of the SharePoint platformAs with any new technology, there must be a positive ROI; to obtain this, SharePoint must be planned and deployed in the right manner.

Read the full white paper for more information on overcoming SharePoint challenges, leveraging the SharePoint deployment checklist, learning how to extend SharePoint through customization and using SharePoint as an “All Work” Management Platform.

Download White Paper

Why Implement SharePoint Project Management in a Tough Economy?

Now is not the time to cut investments in your organization’s project management tools.  In fact, quite the contrary.  How can you get more work done on a limited budget while maximizing resource utilization and mastering quality deliverables?  The answer is simple, invest in Project Management tools that will help you manage work more effectively.  Making the decision to invest is only the first step, ensuring that it’s the right tool for your organization is equally as important. 

Introducing a project management toolset that stops at PPM will limit your savings and your success.  It has been proven that work is everywhere, not just within your projects.  Incorporating work management (all work, not just project work) into your organization’s every day routine will help your resources see the whole picture of what needs to be done and not just on the project tasks at hand.  In addition, giving them a collaborative platform in which to manage their work allows them to build relationships, encourage team work and share knowledge.  It’s a collaborative world and people want to share their lives with others.  So how do you combine PPM with work management with overall collaboration?  SharePoint Project Management!

Let’s take a look at some of the benefits SharePoint Project Management has to offer:

SAVE MONEY!

    • Empower employees by giving them a self-service collaboration tool that they can leverage to manage all of their work.

    • Stop paying for costly disconnected business applications and consolidate to a business productivity collaboration platform that provides a lower cost of ownership and allows you to manage all work in one system.

    • Adopt to a simple PPM and work management technology with a familiar and intuitive interface that will save training and adoption costs.

    • Leverage your current SharePoint investment and extend the platform you already own to bring other work management functionality to your organization including project management, new product development, service management, application management and more.

    • Reduce risks, lengthy deployments and upfront costs by leveraging online SharePoint project management tools so you can get up and running today and begin managing work tomorrow.

 

Nurture Innovation

    • Inspire new ideas by seamlessly connecting resources and encouraging collaboration.
    • Introduce Social Project Management. This new discipline encourages communication and collaboration amongst team members by providing them with social tools such as comment streams or collaborative project communities. Connect to Microsoft Outlook or other productivity applications to streamline conversations with remote employees driving efficiencies.
    • Improve communication through social collaboration tools. Centralize all project work by introducing collaborative communities. Allow resources to easily share project information and important documents or create wikis and RSS feeds to stay up to date with project statuses.
    • Invigorate innovation by allowing resources to work the way they work. Flexible project management tools, such as SharePoint project management, should encourage user adoption and foster team collaboration.

 

Leverage the Cloud

    • Cloud PPM allows for faster and less-expensive implementations, it has lower risk, requires reduced operational management and increases user adoption due to anytime access since only a web browser is required.
    • SaaS project management is the right choice for organizations with cost constraints and limited IT resources. With the cloud, organizations are able to instantly access the same PPM tools put forth in any other project management deployment but without the lengthy implementation process.  
    • Online project management allows resources to access on-demand, real-time project updates and communicate more efficiently with remote employees.
    • Delivery via the provider’s infrastructure reduces the need to invest in and maintain databases, application servers and hardware.

 

Accelerating Value

    • Work management is the foundation of great PPM. Define, plan, organize and track all work across the organization from one centralized location increasing communication and productivity.
    • A rich feature set provides organizations with pre-built applications to better manage work throughout the enterprise making resources more efficient.
    • Create project communities to centralize all project details for team members to access on-demand and collaborate in real-time.
    • Increase efficiencies by integrating current business applications with your centralized SharePoint platform.

EPM Live Project Collaboration Tools for Increased Productivity

Team collaboration is important for a project’s success. It’s nearly impossible to meet project objectives without everyone’s participation. For this reason more and more project managers are looking for tools that promote team collaboration within the project software tool. EPM Live offers many collaboration tools for project teams to leverage.

Flexibility to Customize workspaces: Allow team members to personalize their sites by uploading a picture and customize their workspaces. Users are able to configure their homepages allowing them quick access to assigned work, comment streams and quick links.

Comment Streams: Support collaboration amongst colleagues by allowing them to quickly ask questions and get answers using the Activity Stream Web Part. The Comment Stream enables users to collaborate, ask questions and give answers quickly with other team members.

Ideation AppCapture ideas and turn them into real business value. Give employees the opportunity to submit ideas such as improvement to internal processes, new projects or products etc. Once an idea is submitted, every user is able to cast a vote for their favorite new idea. This allows employees to contribute to the organization in a new way and it allows management to receive ideas that may never have been presented. The Ideation app allows employees to funnel ideas through a workflow from idea to conception to project, program or product. 

Shout Outs: Praise and promote excellence within the organization. Download the Shout Outs app from the EPM Live Apps Marketplace and allow users to send each other shout outs for their hard work and achievements. Employees appreciate being recognized for their efforts and ultimately work harder to earn company wide recognition. When a shout out is created it’s announced to the entire company via email and shows up on the employee and their managers homepage.

Check out this video to learn more about EPM Live’s collaboration tools to increase user productivity!

Social Project Management – What is it and how do you adapt?

The world is going social and businesses are following suit.  Water cooler conversations are obsolete these days because social information is readily available and easily shared with a quick click of the mouse. Social Project Management is a new discipline emerging amongst organizations; it’s a non-traditional way of organizing and executing projects leveraging social networking techniques to quickly move information to distributed or virtual teams.

In today’s project management, it is nearly impossible to meet objectives, milestones, etc. without everyone’s participation.  The bottom line is that distributed teams lose significant communication value when they are not given the appropriate tools to collaborate.  It is also a new way of thinking that empowers team accountability vs. the ownership residing on the PM alone.  It also exposes expertise within your organization.  In addition, it is traditional now, to not only have internal teams collaborate but also external teams such as customers and vendors. Social Project Management is most often enabled by the use of Collaborative software and many times that software has been inspired in part through the new social media world we live in today. It is not managing projects using social media tools.  This is a common misconception.  It is a new approach to managing projects.  

What is Social Project software for?

Social Project Management is leveraged for improved communication within one system so teams don’t have to jump around to various tools actually getting more work done. Some businesses might be afraid to use a social approach to project management because they think of Facebook and other social networking tools on the market today that allow users to discuss freely what’s going on in their life at any given time.  The reality is that knowing information about others builds trust and relationships.  Social Project Management is not managing projects with Facebook and its purpose is not to share every detail about our everyday lives; however, it is about empowering users, generating status, establishing experts and allowing others to learn. Relationship transparency can create a very positive working environment.

Overcoming Adoption Challenges:

Like any new approach or tool there are hurdles that must be overcome in order to show the value of Social Project Management. One solution rarely fits the needs of all users, but with social project management it’s about empowering teams and allowing individuals the flexibility to customize the tool(s) to work the way they work while keeping company enterprise standards. Remind stakeholders that usability equal’s success in an enterprise system; the data outputs are only as good as the information going into the tool.

EPM Live offers many online project management tools to support Social Project Management such as comment streams and user customizable dashboards. Create your own Communities with specific homepage content and customized navigation. Communities can be used for departments or groups within your organization to show relevant information. Leverage EPM Live’s ideation or shout out apps to promote communication amongst team members.

To learn more about Social Project Management watch this on-demand webinar recording on Social Project Management – Adapting to the Change.

Basic Workflow Configuration Points Using EPM Live's Ideation App

With EPM Live’s newest native bundled app – the Ideation App – your business has a head start to being able to capture, evaluate and promote individual creativity from idea to concept to project, thus netting a benefit for your company. The Ideation App provides the basic ideation framework that any organization needs to either implement a process for the first time or automate an existing process.

This blog is meant to highlight the technical design and configuration points in this bundled app, which has transferrable concepts to other EPM Live apps. Specifically, I’ll focus in on the workflow templates that come with the bundled app so that you can get a handle on how you might modify this particular bundled app, as well as other list apps with workflow templates that EPM Live provides.

Ideation Process Overview

First, let’s take a quick look at the overall process that the EPM Live native-bundled Ideation App follows: 

Understanding at least the high-level process is a key to successful automation using workflow. We use three workflows in this bundled app to automate the copying of list data and count votes that users submit.

Now, let’s look at the technical pieces which make the Ideation App a great starting point, regardless of process maturity:

  1. Idea list app
    • Fields, views and two workflows
  2. Concept list app
    • Fields, views, and one workflow
  3. A field added to the Resource Pool
  4. Assumption of Project list app

Since I am using our Ideation app as the example for covering workflow configuration points, it’s important to be aware of all the pieces included in the app design. This is true of any list or bundled app which you want to modify.

Okay – the overview is covered. Let’s talk tech.

1 – the Idea list app

The out of box (OOB) data entry form in the Idea list app is extremely simple yet highly configurable. If you’ve already taken the administrative training courses for list app configuration, you will know how to modify the fields and views provided, and I’m not covering those concepts here.

For fun, let’s see what data is captured in the Idea list:

Idea list new form

Title, Category, Detailed Description and Followers are initially available. These four are a great base on which to build! Of course, you can add new fields, or hide existing fields, but keep in mind that modifying the field configuration may also require the Idea to Concept workflow to be adjusted, since we are copying list data programatically.

In this particular bundled app, you need to associate two workflow templates that came with the app to the list in order to get the process flowing.  You can use these basic steps with any EPM Live app that contains workflow templates.

To associate a workflow template to the list, go to the List tab, and then List Settings, Workflow Settings.  Select the Add a workflow link. 

Add a Workflow to a list app

(In a real life implementation of this bundled app, you would add two workflows to this list from the templates provided, which are Idea to Concept and Vote on Idea. For the purposes of this blog I am only demonstrating one of the workflows being added.)

Here’s a screenshot of the Idea to Concept workflow template being associated to the list:

Associating a workflow template to a list app

You can see that the workflow publisher designed it so that this workflow can only be run when an item is changed (not on create). If you wanted to change the allowable run options, you need to modify the workflow template via SharePoint Designer (SPD) and then publish it out to the site. That is true for any workflow template that comes with an app: you can always modify the allowable run options in the template and re-publish it to suit your design requirements.

Getting back to associating the workflow template, once I click OK, the workflow template is associated to my list with the name I gave it:

You can also see there are a few new options on this workflow settings page, which you can use to administer and monitor the workflows on the list going forward. If you are not familiar with the workflow settings page, take a minute to navigate to and explore it in one of your list apps.

I mentioned earlier that you will need SharePoint Designer (SPD) to modify the workflow template. Here’s a quick shot of the Idea to Concept workflow design from SPD. Step 1 is where the number of votes threshold is configured and set to the value 3 (highlighted below). If you want a greater or lesser number of votes on an idea before it is automatically promoted to a concept, update the value in the first If statement.

Idea to Concept workflow design

You can also see that the design of this workflow is very straightforward. The logic goes like this: once the Idea is modified (which it will be when a user votes), the count of votes goes up. When the field containing the vote number reaches the threshold set in the workflow, the data is copied to the concept list, and a flag is set on the Idea item so that it doesn’t keep getting copied over even if the vote count continues to increase.

If you wanted to change fields that get copied over from Idea to Concept, you would do that in SharePoint Designer as well.

Another key technical piece to making the process work is the Idea list app workflow Vote on Idea. That’s where the voting magic happens. Basically, the Vote on Idea workflow checks the field that was added to the Resource Pool (which has the allocated number of votes a user has) and if they have at least 1 vote, it runs through adding the Vote to the Idea item and subtracting it from the user’s available votes.

Assuming you already associated the workflow template to your list, you can easily add a Vote button to the ribbon for users to leverage. I’m not going to cover adding a button to the ribbon in this post, but will post on it in the future.

Please note: we included email notifications to the Idea creator in each workflow. So, each time a user gives a vote to the idea, the creator knows about it. Each time an Idea gets promoted to a Concept, the creator gets notified. If you don’t want email notifications from the workflow going out, you need to remove the action line for “then Email CurrentItem:CreatedBy” in each of the workflow templates and publish the change to your site app.

As a best practice, remove any previous versions from your list app using the Workflow Settings page shown above after making changes. A version will be created each time the workflow is changed and published to the site app.

 

2 – the Concept list app

The Concept list app contains the same basic technical pieces as the Idea list, so I won’t bore you with repetition. The main thing to know about making configuration changes to this list is that the out of box fields are already included in the Concept to Project workflow, which copies list data to the Project list.

Take a look at the details of the “Create new list item” workflow action that we have configured for Concept to Project

Concept to Project OOB mapping
 

Any changes to the list app fields would need to be reflected in the workflow action. Also, you could send the data to a totally different list than “Project Center” (Projects). Simply draw out a map of the data fields from the Concepts list app to the list app of your choice, and then edit the workflow in SPD so that it pushes the fields to the correct list (and fields) for your design requirements.

 

3 – the  Field added to the Resource Pool

The field added into the Resource Pool configuration contains a parameter that specifies the user’s available number of votes (the field is called IdeaVotes and is a number type data field). The number of available votes is automatically reduced by the Vote on Idea workflow in the Idea list app.

Modifications to this piece of functionality could include stripping it out entirely (by removing the workflow action via SPD), or increasing/decreasing the number of votes each user has by updating the IdeaVotes value in the Resource Pool.  To update the value, edit the resource and change the number stored in the IdeaVotes column.

 

4 – the Assumption of Project list app

The Ideation App will put Concepts that are promoted to projects into your existing portfolio in the Project list app by default, but all that is configured inside the workflow.  I mentioned briefly in covering technical piece #2 that you can adjust the workflow in the Concepts list to go to any list app – it’s simply a matter of planning the data mapping so that you are capturing what you want and sending it to where it needs to be to meet your business needs.

So really, the Ideation bundled app design doesn’t require the Project list app – it just assumes it for out of box functionality. With a few quick modifications in the Concept to Project workflow, you can easily use any list app of your choice. 😎

 

That’s it for the basics of using EPM Live’s workflow templates that come with apps. The concepts mentioned around modifying workflow templates for Ideation are transferrable across EPM Live list apps and bundled apps, so I hope you find them helpful.

Whether your company is starting off in Ideation process, just checking out the apps EPM Live offers, or taking your site app to the next level, we’re glad you’re choosing EPM Live to empower your business for success!

EPM Live 2012 Year in Review Rap!

Another year has come and gone, but 2012 was truly one for the record books! EPM Live is very excited to share our 2012 Year in Review!

Check out our 2012 Rap in Review video! Thanks for helping us make 2012 the best year yet!

The Team:

One of the best parts of working at EPM Live is being a part of the team! Here are a few highlights from our journey together through 2012. As the product grows so does the team, EPM Live hired 8 new employees last year! We supported the Fight Against Breast Cancer , we conquered the annual EPM Live CEO Birthday Bash and our Halloween spirit was unmatched at the EPM Live Boot Camp. Our employees are passionate about giving back to our community and organizations close to our hearts. Many EPM Live employees joined together throughout the year to help raise money and awareness for National Tay Sachs and Allied Diseases Organization in association with HOPE FOR GAVIN. To learn more about this rare disease please visit http://hopeforgavin.com/

2012 Accomplishments:

So many accomplishments, so little time! The training team successfully launched EPM Live University, one of the most unique online Learning Management Systems on the market today. The EPM Live Partner Certification program was kicked off and added as a learning course in the EPMLU. Our support team adopted desk.com to better provide resources and escalation processes. And finally EPM Live 4.3, next generation PPM Work Management Platform, was released driving the PPM industry to new heights. But that’s not all; EPM Live also released the industry’s first full solution app store for the PPM market.

Notable Industry Recognition:

EPM Live was recognized by Gartner Inc. as a “Challenger” in the 2012 Magic Quadrant for Cloud-based Project and Portfolio Management Services. As the only “Challenger” included in the research, EPM Live was singled out for our strong achievements as an online PPM vendor offering a robust solution flexible enough for every user in the organization. Gartner classifies “Challengers” as vendors who resemble Leaders in many ways, such as product depth and breadth but have recently embraced PPM SaaS as their main business model. EPM Live was also award the Next Generation Visionary Leader in IT Management by leading analyst firm Enterprise Management Associates (EMA) for our advancements in Integrated IT Management. EPM Live is one of the first organizations to answer directly to the Integrated IT Management issue with our IT Management application, ITEngine. ITEngine is a complete solution that allows organizations to manage all IT projects and work in a single, centralized system and is our direct response to the Integrated IT Portfolio Management issue.