HMS had the need for a project management system that would allow them to improve the following project management disciplines and processes:
- Resource Planning- HMS needed a tool to help them efficiently and effectively deploy resources to leverage appropriate expertise and skill sets and maximize return on human resource investment.
- Resource Capacity Management– HMS required resource allocation and capacity planning on a daily basis to ensure their resource management needs were being met for a rapidly shifting and growing project portfolio.
- Resource Analysis– Due to the rapid shifts in project schedules, HMS required visibility into all projects and resources with the flexibility to easily reschedule work or resources to relieve current resource constraints.
- Resource Reporting– HMS needed to properly analyze resource reporting outputs to ensure their resource management disciplines were effective in resolving all resource management pain points.
With the guidance and expertise of trusted EPM Live Partner, PM Providers, HMS was able to implement a comprehensive Enterprise Project and Work Management solution that would allow them to meet all of their resource management needs.
As for future phases planned for this implementation, HMS plans to continue the growth of their project and work management system and expand their use of the tool into other areas such as work request management, help desk management and bug tracking in the near future.“We always knew that project portfolio management, resource allocation planning and capacity management were possible, PM providers and EPM Live made it a reality.” – VP of managed care services, Thomas Baggett Jr.
Industry: Healthcare Services
Location: New York
Divisions: Managed Care Operations, Commercial and State Government and Enterprise PMO
- Microsoft Project
- Microsoft SharePoint
- EPM Live
Company: PM Providers